FAQs

Does the Imagine Family & LifeSpring Shop charge sales tax?

Imagine Family is a non-profit 501(c)3 and offer these products on a donation basis. Prices listed on our website are donations collected by Imagine Family, and the product is a gift for donating to Imagine Family. You are also welcome to donate additional funds to our cause if you choose.

How much does shipping cost?

We use a flat rate shipping and have picked options based on each item’s size to reduce your shipping costs. Each item will show the flat rate shipping rate at check out. Shipping can range from $5.00 to $12.00. We do not currently ship outside of the US.

How long does it take to receive my products?

LifeSpring only offers donations on products we currently have in inventory. Products are typically shipped within 2-3 business days and flat rate shipping fees are based on a 5-7 day delivery. You will receive a link in your receipt that will provide you with tracking information, and you can follow your shipment through each step of the process.

What is Imagine Family & LifeSpring’s return policy?

Imagine Family and LifeSpring have partnered to offer these donation-based products. All proceeds are donated to further infertility awareness. Due to the nature of our donation-based products, all sales are final. If you have any questions regarding our return policy, please contact us at [email protected]

Are there opportunities to get involved with Imagine Family & LifeSpring?

We are growing our opportunities to create awareness quickly. We may not always have something immediately, but if you would like to be on our mailing list, please sign up on our contact page.